Q3 2026 results

MetricResultChange
Revenue$3.3 billionup 9.6%
Comparable restaurant sales2.1%Not stated
Restaurant-level margin23.3%down 120 basis points
Adjusted diluted EPS$0.27down 7%
Digital sales$1.3 billionNot stated

Guidance and outlook

  • Q4 comparable sales are expected to be around 2%.
  • Q4 cost of sales is anticipated to be around 30.5%.
  • Q4 marketing costs are expected to land in the high 3% range.
  • Q4 G&A is expected to be around $189 million on a non-GAAP basis.
  • The company expects to open around 350 restaurants in 2026.
  • The company expects to open approximately 340 to 360 company-owned restaurants in the U.S. and Canada in 2027.
  • The company expects to open around 15 to 25 restaurants outside the U.S. and Canada in 2027.

How management sounded

Positive (+6 on our -10 to +10 scale). Management expressed high conviction in their long-term strategy and ability to drive transactions despite a challenging consumer environment. Management sounded more upbeat than on 8% of the 190 calls we cover; most companies sound positive on their own calls, so the comparison says more than the label.

Q&A summary

October trends and outlook

Asked: David Palmer with Evercore ISI asked about October trends and the implications for strategy.

Answer: Management noted a choppy start to October but regained positive transactions and expects a 3% to 4% exit rate for the year.

Throughput and hospitality

Asked: Sara Senatore with Bank of America asked if the focus on speed of service has come at the expense of hospitality.

Answer: Management stated throughput is a strategic advantage and they are emphasizing throughput 2.0 to improve execution without sacrificing hospitality.

Margin stabilization

Asked: An analyst asked what level of comparable sales is necessary to stabilize margin performance.

Answer: Management stated they need about 1 point of transaction growth to offset the impact of new restaurant openings.

Marketing investment

Asked: An analyst asked about the sustainability of marketing spend levels.

Answer: Management indicated a 3% of sales range is the baseline for marketing, which will flex based on return-generating opportunities.

What to watch before the next call

  • The performance of the Smoked Brisket launch in Q4.
  • The national rollout of catering in Q1 2027.
  • The impact of the throughput 2.0 initiative on operational metrics.