Q4 Outlook and Guidance

Q: Mark Mahaney of Evercore ISI asked about drag factors pressuring growth and profitability in the fourth quarter.

A: Derek Andersen noted a softer operating environment due to the U.S. election cycle and geopolitical events in the Middle East and Europe, alongside lapping B2B promotional activity and the timing of the fall sale.

Q: Ken Gawrelski of Wells Fargo asked about the components of the Q4 bookings guide, specifically regarding ADRs versus room nights.

A: Derek Andersen stated that air ATPs are expected to remain steady, while room night growth is expected to be positive but modest, with deceleration in line with overall bookings guidance.

Agentic AI and Search

Q: Mark Mahaney of Evercore ISI asked if the economics of agentic partnerships are settled and how they view this as a customer acquisition channel.

A: Ariane Gorin explained that it is early days with small traffic volumes, but the traffic is high-intent. Economics are being worked out, and while agents are a discovery channel, bookings still occur on trusted brands.

Q: Justin Post of Bank of America asked if agentic traffic is incremental or replacing paid and direct traffic.

A: Ariane Gorin stated that the traffic is small and high-quality, and they do not see it impacting direct traffic, suggesting it is likely incremental or taken from other paid channels.

Q: Doug Anmuth of JPMorgan asked about the integration with AI agents and the benefits of AI experiences on the company's own platform.

A: Ariane Gorin noted that integrations provide access to prices and content, while on-platform AI is driving conversion through better personalization, rankings, and natural language search and booking flows.

Q: Deepak Mathivanan of Cantor Fitzgerald asked about the impact of Google AI search and OpenAI advertising products.

A: Ariane Gorin said they are monitoring traffic shifts and moving investments across channels, and they are currently testing and learning with OpenAI advertising products.

B2B Strategy and Growth

Q: Eric Sheridan of Goldman Sachs asked about the sustainability of B2B growth and the investment cycles for margins.

A: Ariane Gorin and Derek Andersen highlighted that growth is broad-based, driven by wallet share, product enhancements, and becoming a one-stop shop. Margin pressure in the near term is due to partner mix and recent acquisitions, but the long-term opportunity remains attractive.

Q: Ken Gawrelski of Wells Fargo asked about B2B opportunities in an agentic world.

A: Ariane Gorin noted that they are helping existing partners adopt agent capabilities and are positioned to act as a travel provider for new agents entering the space.

Q: Alex Brignall of Rothschild & Co Redburn asked about the size of the B2B market and the company's share.

A: Ariane Gorin described the market as over $3 trillion, excluding supplier direct and major OTAs. The opportunity is multidimensional, focusing on gaining share of wallet with existing partners and acquiring new ones.

Margin Expansion and Efficiency

Q: Justin Post of Bank of America asked about margin leverage on the B2C side and if Q4 spending is related to marketing.

A: Derek Andersen explained that Q4 margin moderation is due to slower bookings growth and diminished leverage on fixed costs, noting that marketing efficiency gains continue but at a slower pace.

Q: Jed Kelly of Oppenheimer & Co. Inc. asked if the low-hanging fruit for margin expansion is gone and how to balance growth versus profitability.

A: Derek Andersen stated that they see opportunity for incremental progress, as efficiency gains are durable and they remain committed to disciplined cost management while investing in long-term growth.

Advertising and Acquisitions

Q: Lloyd Walmsley of Mizuho asked about the contribution of CarTrawler and the deceleration in advertising growth.

A: Derek Andersen noted that the CarTrawler impact is minor. Advertising growth slowed but remains a high-margin business, and they are implementing product improvements for better campaign management and AI-enabled tools.

Vrbo Operations

Q: Naved Khan of B. Riley Securities asked about the changes to the Vrbo host fee and the impact on take rates.

A: Ariane Gorin stated that the commission fee changes will not impact the take rate and are intended to simplify the experience for travelers.