SaaS revenue growth and cloud migration

Q: Matthew VanVliet from Cantor asked if there was any seasonality limiting SaaS flip upside and how the Cloud Living initiative will catalyze acceleration.

A: Lynn Moore, CEO, responded that there is no seasonality to flips and that Tyler is taking a more proactive approach, including direct outreach, pricing strategies, and end-of-life support messaging for on-premise products to accelerate cloud movement.

SaaS guidance and timing

Q: Terry Tillman from Truist Securities asked about the slight change to the high end of SaaS guidance and the impact of timing and CODY Systems in the fourth quarter.

A: Brian Miller, CFO, explained that the SaaS outlook has not changed meaningfully, but deal timing became more back-end loaded, slightly reducing 2026 revenue recognition from new deals.

Transaction-funded deals and revenue

Q: Tamjid Chowdhury from Guggenheim Securities asked about the drivers of transaction revenue growth and the pipeline for transaction-funded deals.

A: Lynn Moore, CEO, stated that transaction growth is driven by integrated payments and transaction-funded software deals like digital motor vehicle titling, which avoid local budget pressures and provide SaaS-like margins.

SaaS bookings duration

Q: Saket Kalia from Barclays asked how bookings duration and transaction-funded deals impact SaaS bookings and ACV growth.

A: Brian Miller, CFO, noted that average contract duration dropped from approximately 3 years in the prior year's third quarter to just over 2 years in the current quarter, which explains the difference between ACV and TCV growth.

AI deal activity and monetization

Q: Ken Wong from Oppenheimer asked about the 300 AI deals and the resulting uplift in TCV, ACV, and ARPU.

A: Franklin Williams, Chief AI Officer, answered that AI solutions are embedded into broader deals with single-digit attach uplifts that are growing. Lynn Moore added that clients want embedded functionality rather than external bolt-ons.

AI and cloud flips

Q: Kirk Materne from Evercore ISI asked whether customers want AI functionality at the time of a cloud flip or if they prefer to move to the cloud first.

A: Lynn Moore, CEO, stated that AI features will be included in cloud releases rather than on-premise releases as part of the incentive structure, noting that client demand for AI varies across the base.

Large deal lumpiness

Q: Parker Lane from Stifel asked if the later timing of larger deals is customer-specific or a broader market condition.

A: Brian Miller, CFO, replied that large deals are traditionally lumpy and unpredictable due to customer-specific factors rather than broader market conditions.

Cybersecurity and SaaS trajectory

Q: Alex Zukin from Wolfe Research asked if cybersecurity drives cloud adoption and inquired about the timing impacts on organic SaaS revenue growth.

A: Lynn Moore, CEO, confirmed that cybersecurity is a momentum driver for cloud migration. Brian Miller, CFO, added that Tyler remains confident in its long-term 20% SaaS revenue growth target through 2030.

EPS guidance and buybacks

Q: Allan Verkhovski from BTIG asked why the full-year EPS guidance was left unchanged despite share buybacks and revenue timing shifts.

A: Brian Miller, CFO, explained that while share buybacks are accretive, there are offsetting puts and takes including lower interest income, leading management to maintain the existing EPS range.

2027 cloud migration outlook

Q: Rob Oliver from Baird asked for more color on customer receptivity to cloud migration letters and confidence in the 2030 conversion targets.

A: Lynn Moore, CEO, reported extremely strong receptivity to the customer outreach, with sales reps having direct contact with over 1,500 clients, reinforcing confidence in the 2030 targets.

Public safety market

Q: Joshua Reilly from Needham asked about public safety spending trends and the concept of vendor consolidation versus diversification.

A: Lynn Moore, CEO, stated that the public safety funding environment remains strong and that Tyler is performing favorably against competitors across the market.

State and federal business

Q: Andrew Sherman from TD Cowen asked what drove strength in the state and federal business and how pipelines look for next year.

A: Brian Miller, CFO, noted that state enterprise sales teams and federal modernization deals utilizing the low-code application platform drove strong performance in those segments.

2027 top-line acceleration

Q: Alexei Gogolev from JPMorgan asked if positive trends imply an acceleration of top-line growth in 2027.

A: Brian Miller, CFO, stated that while guidance for 2027 is not yet provided, trends are positive across federal, state, and local markets, with increasing contributions expected from flips and AI.

Transaction-funded risk profile

Q: Trevor Walsh from Citizens JMP asked if transaction-funded deals carry a different risk profile and whether contracts include minimum revenue floors.

A: Brian Miller, CFO, explained that many transaction deals include floors and predictable volume ranges, and while they carry some economic variability, pricing reflects that risk while insulating clients from budget pressures.

Agent adoption metrics

Q: Camden Levy from Wells Fargo asked what metrics investors should use to distinguish AI proliferation from commercialization.

A: Franklin Williams, Chief AI Officer, answered that key metrics focus on delivered client value, ROI, time saved, and budget efficiency as adoption scales across the portfolio.

AI vulnerability management

Q: Sownthar Periathambi from D.A. Davidson asked how Tyler responds to AI-discovered critical vulnerabilities and PHP patching issues.

A: Franklin Williams, Chief AI Officer, responded that Tyler utilizes a robust security program that leverages AI and frontier partnerships to discover vulnerabilities ahead of time and quickly apply patches.

Portfolio growth dispersion

Q: Mark Schappel from Loop Capital Markets asked about areas of the business seeing the strongest growth versus more modest growth.

A: Brian Miller, CFO, stated there is no wide dispersion of growth, highlighting strong ERP win rates, robust Courts and Justice activity, and expanding public safety opportunities.

Midterm elections impact

Q: Saket Kalia from Barclays asked whether midterm elections at the state level have historically impacted state and local spending.

A: Lynn Moore, CEO, noted that state midterms can cause short-term uncertainty with new administrations, but create long-term opportunities since candidate agendas often focus on efficiency and modernization.

AI ROI and cost predictability

Q: William Fitzsimmons from Piper Sandler asked about customer differentiation regarding AI ROI and how Tyler addresses cost predictability concerns.

A: Franklin Williams, Chief AI Officer, stated that clear ROI drives adoption, while Lynn Moore added that Tyler provides predictable pricing rather than variable metered costs to protect clients from budget overruns.

M&A contribution and capital allocation

Q: Allan Verkhovski from BTIG asked about inorganic revenue assumptions for Q4 and Lynn Moore expanded on capital allocation priorities.

A: Brian Miller, CFO, estimated Q4 inorganic revenue from recent acquisitions at $8 million to $9 million, led by FTR. Lynn Moore added that share buybacks remain a higher priority than M&A based on confidence in the 2030 vision.