Nov 10, 2026: a miss and a cut, and no bounce

Groupon reported after the close on Nov 9, filed its 10-Q the same day and held its call at 8am ET on Nov 10. Premarket trading started at $12.98 at 5:10am, reached $13.51 at 7:25am and slipped to $12.32 by 9:25am. The stock opened at $12.28, touched $14.15 in the first five minutes, then slid to $11.61 at 11:05am. At 11:50am it was $11.94, down 26.5%, on about 2.0 million shares.

What happened:

  • Below its own range. Revenue of $125.5 million rose 2% but missed guidance of $128 million to $130 million. Adjusted EBITDA of $14.7 million missed $19 million to $21 million and fell from $17.5 million a year earlier.
  • A lower year. 2026 revenue guidance fell to $500 million to $503 million from $513 million to $523 million, and adjusted EBITDA to $60 million to $65 million from $75 million to $80 million.
  • Refunds and marketing. Honoring more refund requests cut billings growth by 180 basis points, and higher marketing spending did not earn the expected return, so the fourth quarter will run with tighter spending limits, MarketBeat reported.
  • Cash. Free cash flow was negative $45.8 million, and cash ended the quarter at $177.4 million.

Groupon fell alone. From the Nov 9 close to 11:50am ET:

Stock or fundNov 9 closeNov 10, 11:50amChange
eBay (EBAY)$120.97$123.36+2.0%
Yelp (YELP)$19.58$19.65+0.4%
Consumer Discretionary SPDR (XLY)$121.01$120.42-0.5%
Etsy (ETSY)$88.44$86.73-1.9%
Groupon (GRPN)$16.25$11.94-26.5%

Around 11:50am RSI(14) stood at 28, the shares sat 34.0% below their 50-day average and 32.3% below their 200-day average, 60.1% below their 52-week high of $29.90, and volume was already 2.1 times its 20-day average with more than four hours of trading left.

The numbers

Bar chart of Groupon's 2026 guidance in August and November: adjusted EBITDA midpoint $77.5 million and $62.5 million, free cash flow floor $60 million and $40 million

  • Billings. Up 6% to about $439 million. North America local billings rose 4% and international local billings 11%.
  • Customers. 16.2 million active customers, roughly flat. Unit sales fell 2% to 9.0 million, and average order value rose 8%.
  • Profit. Loss from continuing operations of $0.8 million, against $117.8 million a year earlier, and a loss of $0.03 a share.
  • Costs. The 2026 restructuring plan should save $20 million to $25 million a year, with about 70% of the savings in place on a run-rate basis by October.
  • Debt. $244.1 million of convertible notes due 2030, convertible at about $54.04 a share, and $47.3 million of notes due 2027, convertible at about $30.00.

The guidance cut is the news here, and it hit adjusted EBITDA, the measure the company had asked investors to judge the turnaround by.

The bull case

Groupon's own forecast says the fourth quarter is its cash quarter: at least $85 million of free cash flow would lift cash to roughly $260 million by year-end, before buybacks. At $11.94 the company is valued at about $485 million. The relaunched LivingSocial now lists more than 50,000 experiences for AI agents to book, and AI resolved more than 90% of customer support contacts by early November, up from 42% in January. Our explainer on buybacks as catalysts covers when repurchases like Groupon's tend to matter for the price.

The risks

  • Quality costs money. Refunds are paid mostly in Groupon Bucks, and the merchant categories with the most quality problems, such as beauty and automotive services, are core to the local business.
  • Marketing. Groupon is changing how it measures customer value, from seven-day returns to expected behavior over 12 months, and said it struggled to tune Google and Meta ad systems to that approach.
  • Debt and cash. The convertible notes exceed cash, and a weaker fourth quarter would leave less room for buybacks. Our page on debt maturity walls explains why a 2027 maturity can weigh on a small company.
  • Short-term guidance. Groupon gives 2027 guidance only with fourth-quarter results, so the Dec 8 update may offer strategy without numbers.

What comes next

The investor update in New York on Dec 8, 2026 is the next date. For the rest of the session's movers, see today's biggest stock moves, and our explainer on post-earnings drift covers how stocks tend to trade in the weeks after a guidance cut.